ONLINE@MISSION UPDATE
located at: lamission.edu/de/update
LAMC Self Evaluation March 2013
1. Our online program at
Mission
LAMC has offered online classes for more than a
decade since 2000. Currently, this semester LAMC offers a
total of 38 classes online (FN-1)
- 9 Classes which use E College/Mylabsplus (English,
Psychology, Sociology) and 29 classes which use Moodle (Adm.
Jus. Bus 1, Chicano Studies 2,7,8,37, CoSci 401, Nutrition, Law
1 through 34 (12 paralegal certificate classes), Lib Sci 101,
Mgt. 2,13,and 31) for a total of 1520 students, 6.37 % of
the total classes/sections offered in Spring 2013 (38 online/596
total sections = 6.37%), compared to 7.2% (2009-2010), and 6.6%
(2010-2011)
2009-2010 Fiscal Year
DE Enrollment = 3791 (7.4 % of total enrollment)
DE Sections = 123 (7.2 % of total sections)
DE FTES: 488.29 (6.7 % of total
FTES)
2010-2011 Fiscal Year
DE Enrollment = 3714 (6.9 % of total enrollment)
DE Sections = 102 (6.6 % of total sections)
DE FTES = 378.55 (5.4 % of
total FTES)
The growth of online classes from 2000-2001 was 7.6% as a
percentage of enrollment (page 10 "Substantive Change Proposal"
- hereinafter "SCP/page no." . In 2000-2001 Mission had 472
online students and in 2010-2011 it was 3,636 (down from 5,470
students in 2008-2009).
Student Success at
Mission, comparing online to on campus was as follows (SCP/13) (FN-2)
| Academic Year | Online | On Campus |
| 2008-2009 | 65.6% | 64.4% |
| 2009-2010 | 65.7% | 67.2% |
| 2010-2011 | 68.0% | 67.9% |
This demonstrates that online
student success rates at Mission were favorable compared to our
on campus classes, and compares favorably with online success
rates with our other sister colleges across the District.
(SCP/10-12).
Also compare LAMC
Total Credit Courses vs. LAMC DE Courses for terms Fall 2008 to
Fall 2012
| Success & Retention Rate Comparison Report | ||||
| LAMC Total Credit Courses | LAMC DE Courses | |||
| Term | % Success | % Retention | % Success | % Retention |
| Fall 08 | 67% | 86% | 65% | 87% |
| Spring 09 | 69% | 87% | 63% | 86% |
| Fall 09 | 72% | 90% | 63% | 86% |
| Spring 10 | 70% | 90% | 69% | 89% |
| Fall 10 | 70% | 89% | 71% | 89% |
| Spring 11 | 68% | 89% | 72% | 87% |
| Fall 2012 | 71% | 85% | 89% | 84% |
Substantive Change
Proposal
The Substantive Change Proposal was approved by the Educational
Planning Committee on November 21, 2011, by the Academic Senate
on December 1, 2011, by the College Council on December 15,
2011, by the Institutional Effectiveness Committee of the LACCD
on January 25, 2012, by the LACCD Board of Trustees on February
14, 2012, and by the AACJC in its report
of
Institutional Actions June 6-8, 2012, page page 5 (FN-3)
Rationale for
Substantive Change
In November 2009, the DE
Committee reviewed all of the online classes offered at Mission
and determined that
certain certificates or degrees were available or nearly
available online giving rise to the
consideration of the need to file a Substantive Change
Proposal with the Commission. See -
Certificates or Degrees available or nearly available online
& Analysis of online degrees and certificates (FN-4)
The following certificates or degrees were
available or nearly available online:
Chicano Studies (5 of 7 required courses, 15 of 23 units available online)
History (6 required courses, 9 of 18 units)
Law (Legal Assisting/Paralegal) (Available completely online).
Philosophy, 9 required courses (9 units of 18 units)
Political Science (6 required courses, 9 of 18 units)
Psychology (7 required courses, 9 of 21 units)
Sociology (7 required courses, 12 of 22 units)
NEW TM Sociology - (6 required, 12 of 18 units)
ACCJC approved a Substantive Change Proposal (FN-4) for Mission’s Paralegal Program Certificate (12 classes-36 units) on June 2, 2009 for the delivery of the entire paralegal certificate online.
In Fall 2010, the Distance
Education Committee conducted a survey of Department Chairs
in which two questions were surveyed.
The first questions was:
“What is the impact
of online education n your discipline or department”
The second question was as follows:
“Which classes (if any) would your discipline/department support if an AA Degree is offered
online at Mission”
Department Chairs in Chemistry, Science, Math, PE and Speech responded if an AA Degree were offered online at Mission their departments would support ONLY ON CAMPUS or HYBRID (part on campus/part online) and NOT entirely online classes to assure the quality of their classes and to provide “hands on”, “on campus” instruction, practice, demonstrations, exercises, labs, and, the like. - see (SCP/16) (FN-5)
List of Current DE
Programs, Degrees or Certificates
Currently there are no online degrees offered at Los Angeles
Mission College.
The Change in Mode of Delivery (i.e. online classes or degrees) does not involve creation of a new educational program. Each program reflected in this proposal is part of an existing program offered at Mission. Some of the Mission College general education, CSU GE, and IGETC requirements can be completed with online courses that have been approved for distance education delivery such as History, Political Science, Business Law, Business, Psychology, Sociology. However, at this point in time, there have been no science nor math classes approved to be offered online or hybrid, and no plans for the near future to offer a completely online or online/hybrid ("campus based") AA Degree. Both the Science and Math Departments have expressed their desire to offer, in the future, only hybrid classes to satisfy those requirements for a hybrid degree (or campus based online/on campus) AA degree.
2. Student Identity
Authentication
Student Identity Authentication Accreditation now requires that all DE classes take steps to ensure the students who login to online classes are the same students registered for the class. This new accreditation requirement (as of 2010) is met when a Course Management System uploads students directly from the student rosters maintained by the college in its Student Information System (SIS).. For a more detailed history of our course management systems at Mission and our student identity authentication processes - see http://lamission.edu/de/cms
Both Moodle and E College
(Psychology, Sociology, English online classes) currently
authenticate students in their systems. During Spring and Fall 2010
semesters, the district IT, and LAMC, along with tech support
from our Moodle hosting service and E College collaborated
in integrating a seamless upload of students through
synchronization with the LACCD Student Information
System to bring both our Moodle and ECollege CMS platforms in
compliance with Student Identity Authentication required by the
Commission and the current guidelines on distance
education.
Our CMS platforms communicate
with the LACCD Student Database, and at the beginning of each semester, course shells
are created for each web-enhanced, hybrid and online class,
and our students registered for those classes are uploaded
into the respective CMS system for the particular class.
In addition, the LACCD Board of Trustees has recently proposed Administrative
Regulation
E-89 for
approval which defines Distance Education, Course Approval,
Certification, Instructor Contact, Faculty Selection and
Workload, Ongoing Responsibility of Districts, and
Authentication and Verification of Student Identity. (FN-6).
3. Approval of
Online/Hybrid Classes at Mission
The Curriculum Committee with input from the DE
Committee reviewed and approved three (3) new forms which are
required for the approval of new online/hybrid classes at
Mission. (FN-7)
The approval process includes the following:
1. The faculty member completes the DE Notification Form - this form gives the course description, methods of instruction (required to demonstrate effective instructor/student contact), approximate hours for student activities, accessibility, and how the college plans to meet the expense of the course. The Curriculum Chair distributes the form to the appropriate campus constituency for review and comments. Comments are accepted within 10 business days. (FN-7)
2. The prospective online faculty member is to complete CMS Certification (Moodle, or
ECollege) and, in addition, an Online Pedagogy Certificate
(from @One - http://onefortraining.org and
provide
certification to the Department Chair. All online faculty, as
of Fall 2011 at Mission, completed training with @One in
“Intro
to
Online Teaching and Learning” (IOTL) in online pedagogy
(FN-7) as recommended
by the EPC in its review of the DE Program Review
(June 2009.)
3. The faculty member completes the DE
Addendum Form - by outlining
the DE Course Components and Delivery Methods, including the
mechanics of method/delivery (Table 1), and enter at least 3
to 5 objectives from the Course Outline of Record and describe
how the objectives are delivered in the Distance Learning mode
(Table 2). (FN-7)
4. The faculty member then uploads their class to either Moodle or ECollege (whichever system platform they will use to deliver the online class), and it is then reviewed by a subcommittee of Curriculum - composed of Curriculum and DE members who use an Annotated Shell Review Rubric (as best DE practices) (FN-7) to review the shell and to make comments for changes, and improvements to the class. The faculty member then corrects/improves their course shell, and it is then approved by the Curriculum Committee and then Academic Affairs is notified that the class can be scheduled.
4. DE
Committee, DE Program Review and DE Coordinator
The DE Committee was formed pursuant to Article 40 of the AFT
Contract if Fall 2007, and has been holding monthly meetings
since then. The DE webpage is located at http://lamission.edu/de where
the
agendas and minutes are located. (FN-8)
Article 40. B.6 of the AFT Contract 2008-11 states:
D/DL Committee. A D/DL committee or its equivalent will serve the function of communicating and advising the College on its decision making regarding distributive and distance learning issues. It should report to the college's Education Planning Committee or its equivalent and should include D/DL faculty, information technology staff and administrators involved in D/DL course development and delivery. The college curriculum committee and the D/DL Committee or equivalent should address D/DL efficacy as it relates to the total instructional program.
Membership of DE
Committee (pursuant to AFT Article 40, Ratified Fall 2012)
Membership approved by DE Committee in its meeting of 9-19-12
with AFT and Academic Senate reps present
10 Voting Members as follows: (FN-8)
Terms run
for 2 years - starting Fall 2012
Stephanie Atkinson-Alston - (Interim) VP of Academic Affairs
David Jordan - DE Coordinator
and Chair
Dean of Curriculum (vacant)
Academic Senate Appointments (3) - Myriam Levy, Vilma Bernal,
and Gina Ladinsky
AFT Appointments (3) - Louise Barbato, Richard Rains, Diana
Bonilla
Hanh Tran, - IT Manager or designee
Resource Members
(Non-Voting)
DSPS Director or designee - Adrian Gonzalez
ITV Director - Paul McKenna
Chair of Curriculum - Said Pazirandeh
Co-Chair of Ed Planning -
D'Art Phares
updated: 2/5/13 - per Minutes
of 9-19-12 Meeting
DE Program Review
The DE Committee proposed to the Educational Planning Committee
(EPC) that the DE Program at Mission go through a Comprehensive
Program Review (FN-9)
similar to other departments and disciplines. In June
2009, DE made a presentation to the EPC of its first DE Program
Review (FN-9).
The
EPC then issued the following Commendations
and Recommendations:
Commendations:
• Thorough, well organized report, thoughtfully presented
• Visionary approach to opportunities
• Important resources available for faculty
• Thoughtful analysis of challenges
• Important list of needed resources identified
Recommendations:
• DE should meet with VP Student Services to discuss challenges and resources needed, such as: counseling, health services, advisement, etc.
• Further explore interdisciplinary courses and programs
• Explore the idea of requiring a course in online pedagogy before certification rather than at re-certification
• Carefully consider the number and choice of platforms to be available at LAMC
• Approval process needs review and clarity for all three components: instructor certification, course approval, and shell approval
• Carefully consider which
issues should be centralized at the District or kept local to LAMC (FN-9)
On July 15,2011, the DE Committee and DE Coordinator provided
an update and progress report on its June 2009 DE Program
Review ( FN-9)
which included updated information on
Counseling, Advisement, Methods of Student Contact,
suggested improvements in available online student services,
the DE approval process for new online classes, and
consideration of DE Best Practices.
One of the policies established by the DE Committee was the Absence
Policy to support and ensure
"Frequent Student Contact" (FN-9)
The position of DE Coordinator was established in 2007
at the same time the DE Committee was established. At first,
the DE Coordinator received 12 hours compensation per month @
professional expert contract rate, and then in Fall 2011, the
compensation was institutionalized by adopting and changing
it to a .2 Release time which continues to date. The DE
Coordinators, throughout the District receive varying amounts
of Release time (Trade was 1.0 recently reduced to .6, WLAC
has a Asst. Dean full time, Southwest no longer has a DE
Coordinator, and varying other amounts for other
colleges.) The duties
and obligations of the DE Coordinator (FN-9)
were established and the DE Coordinator reports to the VP of
Academic Affairs, to the EPC Commitee, and to Academic Senate. The DE Coordinator is
also an ad hoc resource member of the Curriculum and
attends Curriculum meetings to provide input on any
proposed online classes and any Distance Education issues.
One of the responsibilities of the DE Coordinator is to
maintain the college online Help
Desk
at http://lamission.edu/online
5. DE Accessibility &
Accommodations
Recently the DE Committee discussed improvements to
Accessibility for online students. DE added to the moodle
course system a link on the Steps to Take
to Request Accommodations. (FN-10) DE plans on having a discussion
with Council of Instruction (Department Chairs Council) and to
review the following steps with the Department Chairs so they
can advise faculty to advise both online and on campus on the
steps to take in requesting accommodations.. Also as part of the
Self Evaluation Report, there is an Applicable Improvement
Plan - Standard II.B: Student Support Services (page 370)
in which "The Student Support Services Committee in
consultation with District will develop a plan
to increase LAMCs' Web site accessibility (FN-10) to persons
with disabilities by mid-spring 2014."
Both LACCD and LAMC have an Accommodations Policy.
Online faculty are required to include the Accommodations Statement in their Syllabus. Our
current policy is as follows:
Reasonable
Accommodations:
Here are the steps:
_____ 1. Student
contacts DSPS and provides
documentation verifying the disability (see DSPS Student
Handbook - http://lamission.edu/dsps/studenthandbook.pdf )
Faculty can also originate it through the faculty
portal. The course syllabus and CMS portal and edu/online
includes accommodations statement and forms.
_____ 2. DSPS reviews documentation and verifies the
disability
_____ 3. Student consults
with DSPS Assistive Technologist (x3313)
_____ 4. DSP&S professional staff/DSPS Assistive
Technologist recommend and describe services and academic
accommodations appropriate for the individual student's
disability-based educational limitations
_____ 5. DSP&S/DSPS Assistive Technologist will
identify the accommodation needed from the instructor.
_____ 6. DSP&S/DSPS Assistive Technology confirm specific
accommodation with the instructor with recommended
accommodations
_____ 7. Instructor assists in providing the recommended
accommodation (see types of accommodations under DSP&S
Faculty Handbook)
_____ 8. Instructor and student evaluate the effectiveness of
the accommodation (FN-10)
In addition, DE has an agenda
item for its first meeting of the Spring to discuss implementing
an electronic form similar to Cuesta College on Altnernate Media Request (FN-10) which
will assist faculty in ensuring their online resources are
accessible.
Finally, the Institutional Self-Evaluation Report to ACCJC dated
March 2013, lists as an Actionable Improvemnt plan : The
Student support Services Committee in consultation with the
District will develop a plan to increase Lamc's Web site
accessibility to persons with disabilities by mid-spring 2014.
page 370 - Standard
II.B.
Student Support Services - #8 (FN-10)
6. Student Support
(FN-11)
To assist our online students in locating and accessing
the abundant Student Services & Support
available to both on campus and online students, a new,
"one stop shopping" link as been created at http://lamission.edu/de/student-services.
(FN-11) This link also
provides the phone number and email contact for various student
services staff. It is the policy of Student Services to have a
24 hour "turn around" time for a response to emails from
both on campus and online students.. If the student does not
receive a timely response within 24 hours, they are requested to
send a follow up email, and then if a "timely response" is
not received, to directly email Joe Ramirez, the Vice
President of Student Services Joe Ramirez at RamireJS@lamission.edu
who will ensure a prompt "response and handling" of the
matter.
The College, LRC,
Counseling and DE Committee have added the following
online resources to assist both our on campus and online
students with online tutorials, interactive content,
videos, tutoring (self-help0, and the like.
a. Online Tutoring (Self Help)
b. Student Resources - 8 Essential Skills - "It Takes a College"
c. Online Study Guide - including CMS info, registering for online classes, technical skills and knowledge, reasonable expectations, tips to be a successful online student, FAQs, research online using library databases, Academic Honesty and Student Conduct, Computer Use Policies, Accessibility, policy on requesting an Incomplete, contact information, faculty directory, and other useful information and web links.
e. Math Center - Algebra, Geometry, etc. youtube videos
f. Academic
Success Center (ASC) Online Tutoring Pilot Project
Financial Aid provides a robust website for our students
and a number of online tutorials for both our on campus and
online students. (FN-11)
a. Update your
educational goals
b. Update
Authorization of Charges
c. Financial Aid
TV (LAMC)
d. Financial
Aid (USDE) - Youtube videos
Counseling provides a list of useful and
helpful websites for
students
including Career Cafe, Study Skills, Math Help Videos and
English Help. Also the Academic Success Center through a Title V
Help has set up an elearning Lab portal which provides
rich, source content on tutorials and videos on math, science,
english, and other subjects.
Counseling has an Online College
Orientation which
assists
students to learn about the college including student services,
matriculation, certificates, degrees, transfer, student
educational plan, sexual harassment, and how to be a successful
student. (FN-11). Counseling also provides a FAQ page for
students, and an Online
Counseling Form for
students.
The Chair of Counseling has provided training for
implementation of CCC Confer for use as
an online interface with students in an online enviroment. CCC
Confer is a "user friendly" and robust system currently in use
by all of the California Community Colleges, and is a very good
system for implementation of a more extensive "online
counselling platform" for both our on campus and online
students.
The Student Help Desk at http://lamission.edu/online provides
students
with access to
videos on Moodle (FN-11)
7. Sustainability
of
Distance Education at Mission
Page 58-61 of our
Substantive Change Proposal discusses the
sustainability of our Distance Education program at
Mission . inancial A (FN-12)
. One aspects of sustainabililty is the funding of the Distance
Education Program incuding the Course Management System.
Currently the Course Management System (Moodle) is being paid
from Program 100 funds, but it should be a standard line item
provided for in the fiscal budget. It is an obvious
anticipated yearly expense and needs to be planned
and budgeted for.
As a result, DE recommended to the co-chairs of Accreditation
planning, that an Action plan be included in the current College
Self Evaluation (March 2013), and as such, it was included as
an Applicable Improvement Plan for Technology
Funding (FN-12)under
Standard III.C #21 on page 371 of the Self Evaluation
report and reads as follows:
Actionable Improvement Plan
- The Vice President Administrative Services and College IT
Manager will develop a plan by spring 2014 to identify funding
for ongoing operational support needs for existing and new
technology projects – to include approved college wide CMS -
SE Report - Standard III.C - 21 - page
371
Self Evaluation Report
The VP of Administrative Services has recently confirmed that the CMS
system we use at Mission (Moodle) is a mandated
budgetary expense, and will be incorporated into the
"baseline" funding for 2013-2014. The DE Coordinator and
DE Committee will work on a 3 year overall plan, and anticipated growth of DE and web-enhanced classes and will provide these
figures to the VP of Admin Services
to assist in the planning and budgeting of the
costs for the yearly support of our CMS.
It should be anticipated that more on campus classes will
start to use the course management system to enhance their
classes. See below, the dramatic increase by our on campus
faculty in web enhancing their on campus classes since 2010. Now
it appears that 3/4 of all classes which use our moodle system
are on campus classes, whereas in the period of 2000-2009, the
opposite was true, 3/4 of the usage was by online classes and
only 1/4 by on campus faculty.. Therefore, campus budgeting and
funding should anticipate and plan for the increase use of a
course managment system by all of our on campus faculty, and
appropriate resources need to be allocated to that end.
|
Year |
Semester |
Online |
Campus |
TOTAL STUDENTS |
|
2010 |
Spring |
27 |
27 |
2160 |
|
2010 |
Fall |
34 |
35 |
2760 |
|
2011 |
Spring |
41 |
40 |
3240 |
|
2011 |
Fall |
28 |
68 |
3840 |
8. State Authorizations and Student
Complaints
On October 29, 2010, the U.S. Department of Education (USDOE) released new “program integrity” regulations. One of the regulations focused on the need for institutions offering distance or correspondence education to acquire authorization from any state in which it "operates.” This authorization is required to maintain eligibility for students of that state to receive federal financial aid. Institutions have until July 1, 2014, to have obtained the appropriate approvals. Meanwhile, institutions are required to demonstrate a 'good faith' effort to comply in each state in which it serves students. While the regulation has been 'vacated' by court order, we believe it will be reinstated.
State regulations predate the federal regulation and remain in effect. States with regulations expect that institutions already be in compliance with their regulations before serving any students in their state.
Here is a summary of information
The federal regulation was brought to light following the Higher Education Opportunity Act (HEOA) of 2008
In response to the new "program integrity" regulations, the
District DE Committee ( DDEC), along with the LACCD District
Office, and each individual sister colleges
including LAMC, and working together to sastisfy the individual requirements of each
state. Recently
the District, and its sister
colleges and LAMC submitted
authorization information to
District of Columbia
(D.C.) and Oregon.
In addition, to further comply with the requirements, DE at LAMC has developed a link - see http://lamission.edu/de/student-complaints
(FN-13) which outlines the new law of Student
Complaints, and providing a list of State Agencies for
the filing of consumer complaints and
has requested that LAMC online faculty post this
information for their respective
students.
9. District DE Coordinators
Committee (DDEC) and District DE Stakeholders'
Meetings
The DE Coordinators from each of
the LACCD sister colleges meet every 3rd Wednesday of the through CCC Confer phone
conference (and at times in person) to discuss and
resolve common DE issues. (FN-14)
In the last few meetings of DDEC the
following issues were discussed: process
mapping for CMS by new Peoplesoft student
informatin system, centralized online hosting at state
level - state-wide discussion
(recent proposal by Gov.
Brown),
planning for DE Stakeholders' meeting on 1/28/13,
Article 40 of AFT Contract (membership
composition) discussion with AFT, District Academic Senate leaderships and DDEC
reps, E-89 LACCD Board policy on Distance Education, and
student authentication, new federal law on student
complaints and posting of state consumer agencies for
filing of student complaints, SIS modernization project at the District, Turnitin plagiarism software for District colleges.
Also there is an
update on from the Technology
Planning and
Policy Committee (TPPC), including
such items as the LACCD
Technology Strategic Plan,
LACCD
Technology Implementation Plan
District DE Stahekolders' Meetings (DESM)
In Spring 2009, the District Academic Senate leadership called together a
meeting which included various
parties throughout the District and
the respected DE Coordinators from each of the LACCD sister colleegs
to discuss the concerns, issues, and mutual
information sharing on matters
relating to Distance Education. This
ad-hoc committee has met once a semester since 2009 and covered a
wide ranging selection of topics, including the following:
District goals for distance education, 24/7 Help Desk at the
District, or sharing of ressources, staff and logistical support
of DE both at the District and the sister colleges, the mutliple
platforms or course management systems (CMS) in use, and
asssociated problems, Substasantive Change Proposals from various
of the sister colleges, sharing of library resources,
accreditation requirements for online classes, trends for the
future, the Open Learning Initiative (US DOE), Edustream
repository for streaming videos, student support services and
online tutoring, closed captioning and ADA requirments in online
teaching, searchable databases, clarification of AFT Article 40 on
membership in the DE Committees, state authorization and student
complaints requirements, student authentication, and the like
(FN-14)
Footnotes
(1) - Online Classes - Spring 2013 - E College and Moodle
(2) Growth of Enrollment in Online Classes (SCP/10), Online Student Success (SCP/11)
(3) ACCJC Report of Institutional Actions - June 6-9, 2012 - Approval of Substantive Change Proposal
(4) Certificates or Degrees available or nearly
available online & ACCJC Approval
of the Online Paralegal Program Certificate at Mission on
June 2, 2009 & analysis of
online degrees and certificates
(5) Department
Chairs DE Survey Questions - Comments and Analysis
(6) LACCD District Policy on Student Identity Authentication (E-89)
(7) Distance Education (DE) Course Approval Process, Distance Education New Course Notification Form, and Distance Education Addendum Form, List of Certificated Online Faculty with @One Online Pedagogy Certificates and Annotated Shell Review Rubric
(8) DE Wepage, Agendas & Minutes, Membership of the DE Committee
(9) Comprehensive Program Review Rubric, DE Program Review of Jun 1,2009, EPC Program Review Commendations and Recommendations, July 15,2011 update on Program Review Recommendations of June 2009, Absence Policy, DE Coordinator Responsibilities
(10) Steps to
Request Accommodations, Applicable
Improvement Plan - LAMC Web Accessibility, Alternate Media Request Form,
(11) Student
Services Link for Online Students, Online Tutoring (Self Help),
Student
Resources - 8 Essential Skills, Online
Study
Guide, Science
Success Center, Math
Center tutorials, Academic
Success Center (ASC) Online Tutoring Pilot Project,Financial
Aid Website, Update
Educational Goals, Update
Authorization of Charges, Counseling
Useful Websites, Elearning Portal, Online
College Orientation, Moodle
Videos - Online Help Desk for Online Students, Counseling
FAQs,Online
Counseling Form, CCC
Confer.org
(12) Sustainabililty of Distance Education at Mission SCP/58-61, Applicable Improvement Plan for Funding of Technology
(13) LAMC
information for Online Student
Complaints
(14) DDEC
Minutes of Meetings, DE
Stakeholders' Meeting Minutes (2009-present)
updated: 3-7-13 @9:11 am