If You Applied for Free Laptop, Check Your Email

Posted on: 4/23/2020


LACCD Needs Your Current Mailing Address to Ship Your Laptop

Thousands of free Chromebooks have been shipped to Los Angeles Community College District (LACCD) students during the past few weeks and thousands more are now on the way thanks to the efforts by the Foundation for the Los Angeles Community Colleges and generous donors who have provided funding for the devices.

The Foundation has reviewed and awarded more than 10,700 applications filed by students, but there are about an additional 3,000 students who need to provide a current mailing addresses before their Chromebook can be shipped.

Students are advised to check their LACCD student email account ending with “@student.laccd.edu” for an email from “notify@NGWebSolutions.com” with specific instructions and a clickable link to a form for students to complete.  A second, follow-up email is being sent this week to these students as a reminder for their mailing address information.

“We need students to respond to their LACCD student email, click the link in the email and provide the current mailing addresses so we can ship their Chromebooks,” Foundation Executive Director Michael Fuller said.  “The supplier is sending the computers via United Parcel Service (UPS) and it is imperative that students provide an accurate mailing address that is not a P.O. Box.  If a student lives in an apartment, the specific unit number also must be included with the mailing address.”

An email notification of the award was sent to each student to their LACCD email account.  The follow-up email is now being sent.  If students need helping logging into the system, or a password reset, they can call the LACCD Student Help Line toll free at (844) 695-2223, Monday through Friday, 8 a.m. to 6 p.m.

All Chromebooks awarded by the Foundation are being mailed to students.  No drive-thru distributions are being held due to safety concerns. The Chromebooks are being sent as quickly as possible directly from the vendor, Fuller said.  All student applications submitted after April 21 will be processed as quickly as possible once the existing applications and mailings are completed.

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