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Mission Online : Student Complaint Process

Student Complaint Process


Each online distance learning program has a process for, and will make every attempt to resolve, student complaints within its academic and administrative departments at the program level. 

In compliance with new regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints. For complaint and grievance procedure information at LAMC, contact the Student Ombudsperson. If an issue cannot be resolved at the program level, students have the right to file a complaint. 

Please visit the Student Complaint/Grievance Procedure page for more information.


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