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ANNOUNCEMENTS

As students are returning to campus this fall (2021) semester, our physical counter will be open a limited number of hours each day.  Please check our schedule on the right side of this webpage.  Otherwise, there are many ways to get in contact with us:

Use the VIRTUAL COUNTER WINDOWS (above).  Please use Chrome or Firefox to log into the Virtual Windows using your Canvas account and Cranium Cafe. The windows will be open during our regular counter hours (located to the right).

Download the Cranium Cafe Steps Powerpoint

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• Use the CONTACT FORM (located to the right, above Contact Us) to send us general questions about financial aid or specific inquiries into your financial aid status.

• CALL US, Monday through Friday, between 8:00am and 4:30pm, at 818-364-7648 or 818-364-7649.  If we're unable to answer your call, leave a voicemail (with your Student ID number) and we will respond to your questions.

Emergency Broadband Benefit Program

How To Check Your To-Do List

Step 1: Click on the “To-Do List and Holds” icon.

Step 2: After being redirected to your To-Do List & Holds your pending items status should be marked as Initiated along with a due date of when they have to be submitted.

Ensure that you submit all initiated items on your To-Do List in order for the Financial Aid Office to process your file.

How To View Your Awards

Step 1: Click on the “Financial Aid & Scholarships” icon.

Step 2: After being redirected to the Financial Aid & Scholarships page you should be able to see a summary of how much aid you qualify for, for the academic year and the award status.

How To Check Your Refund

Step 1: Click on the “Financial Aid & Scholarships” icon.

Step 2: After being redirected to the Financial Aid & Scholarships page, under awards on the left-hand side click on Disbursements then choose the semester on display.

*This shows the disbursement number and how much you were refunded for the academic semester. It should calculate per semester how much you are entitled to receive based on the number of units taken/approved.